Caregiver of the Month Program
Description:
The Kind Hearts Senior Care Caregiver of the month program is designed to inspire excellence in care. We believe that when we treat employees right by recognizing their accomplishments they will provide better care. To do this we have designed a program that rewards caregivers according to their performance, centered on 4 simple measurable criteria.
Criteria:
- Evidence of having provide great care (30%)
- Providing great care is our #1 priority we can get evidence of this in a number of different ways including but not limited to:
- Feedback from client or client’s children
- A referral from a client.
- The ultimate compliment is a recommendation.
- Discussions with a caregiver
- Feedback from a third party.
- Providing great care is our #1 priority we can get evidence of this in a number of different ways including but not limited to:
- Low number of late alerts (No Escalated Alerts) (25%)
- If you call into telephony 5 or more minutes late or from your cell phone instead of the client’s phone it generates an alert. If you are 15 minutes late it generates a escalated alert. Please remember to call in.
- Demonstrated scheduling flexibility (25%)
- Demonstrated scheduling flexibility means that you accept some assignments that come up or night-time assignments. We hold this in high regard because it helps us help our clients.
- Training advancement (20%)
- Training advancement helps our caregivers provide great care. We have multiple sources for this CCA, PHA online training & more will be added.
Rewards:
- Gift certificate for a nice dinner for two.
- Caregiver of the month framed certificate
- Email to all of your peers announcing it and why
- Your picture & Info posted on our website as Caregiver of the Month.